1. Who We Are
Company: Unity Flooring USA
Address:
5955 Raleigh St
Orlando
FL 32835
USA
Contact: info@unityflooringusa.com
Last updated: 2026-03-21
2. Purpose of Data Collection
We collect personal data voluntarily provided by users through our contact form for the following purposes:
- Responding to information requests or quotes;
- Scheduling, delivering, and managing services or commercial communications related to our business activities;
- Providing customer support and maintaining business records;
- Protecting the website, preventing spam or abuse, and maintaining security;
- Complying with applicable legal, tax, accounting, or regulatory obligations.
3. What Data We Collect
We may collect contact and project information you provide to us, such as your name, email address, phone number, location, project type, and message.
If you use our quote form, we may also receive any image or file you choose to upload in connection with your request.
We may also collect limited technical information such as IP address, browser or device data, and language preference cookie data, and third-party services embedded on the site may collect information according to their own policies.
4. Legal Basis
Depending on the circumstances and the law that applies to you, we may process personal data based on your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for our legitimate business interests, such as responding to inquiries, preventing abuse, and operating our website.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar rules, the legal basis relied upon may vary depending on the specific interaction you have with us.
5. Sharing and International Transfers
We may share personal data with service providers and partners who help us operate our website and business, such as hosting providers, email or communication providers, IT support, and embedded third-party services used on the site.
We do not sell personal data for money. We may also disclose information if required to comply with the law, protect rights or safety, or respond to lawful requests from public authorities.
Our business is based in the United States, and your information may be processed in the United States or other countries where our service providers operate. Where required by applicable law, we will use a lawful transfer mechanism or appropriate safeguards.
6. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this notice, including responding to requests, managing customer communications, maintaining records, and meeting legal or operational obligations.
As a general guideline, inquiry and contact form information may be retained for up to 12 months unless a longer period is required or justified for legal, accounting, dispute resolution, backup, or legitimate business reasons.
Retention periods may vary depending on the type of request, the sensitivity of the information, and our legal obligations.
7. Your Rights
Depending on where you live, you may have rights relating to your personal data, including the right to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent where consent is the basis for processing.
These rights are not absolute and may depend on the law that applies to you and the nature of the information we hold.
To submit a privacy request, please contact us at info@unityflooringusa.com and provide enough detail for us to understand and verify your request.
8. Cookies and Tracking Technologies
We may use cookies or similar technologies that are necessary for site operation, such as remembering your language preference, and third-party content embedded on the site may also place cookies or collect similar data.
Examples of third-party services currently used on the site may include Google Maps and EmbedSocial. Those providers may collect information directly from your browser or device and process it under their own privacy notices.
You can manage cookies through your browser settings. In some jurisdictions, consent may be required before certain non-essential cookies or third-party technologies are used.
9. Data Security and Children’s Privacy
We use reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it if appropriate.
10. Complaints, Updates, and Contact Information
If you have a privacy concern, complaint, or request, please contact us first at info@unityflooringusa.com so we can try to resolve the issue.
If applicable law gives you the right to lodge a complaint with a regulator, you may also contact the competent data protection authority in your jurisdiction or, in Florida, the Florida Attorney General for consumer protection matters.
Responsible Entity: Unity Flooring USA
Email: info@unityflooringusa.com